Frequently Asked Questions

A-1 Electric wishes to do everything in our power to build a relationship of trust with our customers, and for that, we believe it is vital for you to have transparent and accessible information about our business. This FAQ page includes a broad selection of the most recurrent questions about our electrical service and information of interest for our valued customers in Redding, CA. We hope it serves its purpose!

Q: How long has your company been in business?

A: A-1 Electric has been the trusted electrical contractor of countless customers for 37 years. We started our business in the distant year 1985, and from then on, we have been growing as a company and gaining extensive experience that now allows us to guarantee the highest quality in our services.

Q: Does your business hold a license?

A: Yes, it does. Our license is one of the distinctive elements of our company for it shows that we care about being properly registered before the State and, most importantly, that we know how to do our job. You can rest assured that each electrician in our company has been fully trained to do safe and effective electrical work.

Q: Is your company insured?

A: Certainly, it is. As insured professionals, we are able to offer our clients a guarantee that we stand by our work’s quality and that we are responsible for the results we deliver.

Q: Does your company offer discounts?

A: Sure, we do! Our electrical company proudly takes care of the people that have built and cared for our community. We offer a discount to senior customers and military personnel.

Q: How can I ask for an appointment?

A: You can request an appointment simply by calling us at (530) 244-9229. Over the phone, we will let you know about available hours and set it up for you.

Q: Can you take an after-hours emergency call?

A: Yes, we can. Our established hours of operation go from Monday to Friday from 7 am to 9 pm, but if you happen to need an emergency service in Redding, CA outside these hours, we are available 24/7. Just call us!

Q: How can I know if my service is considered an emergency?

A: There is no precise definition of electrical emergency services, but you should always consider how long can the issue wait or if it needs to be addressed immediately. For example, if your electrical network shows smoke or any sign that it could be a danger to your safety, you should definitely call for emergency services.

Q: Do you only do electrical network work?

A: No, we don’t! Our services are comprehensive! Apart from our usual electrical network services, we also offer electrical repair services for appliances and fuse box maintenance and replacement.

Q: What payment methods does your business take?

A: We are happy to receive cash and checks.

Was this FAQ page useful to you? We certainly wish it was, but of course, we are always available to receive further questions via a phone call. We will do our best to answer them thoroughly and satisfactorily!